Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics to ensure our fashion is as kind to the planet as it is to your wardrobe.